iTherml Technology

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SERVICE&SUPPORT

iTherml delivers prompt response with cutting-edge thermal technology

Questions

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Customer Feedback

Thank you for your purchase
We would like to know about your experiences with our products and services, so we can continue to improve them for you. This survey will only take 5 minutes to complete. Be assured that all answers you provide will be kept in the strictest confidentiality.

1*. Please enter the serial number of the product you have recently purchased:
 
2. Please score delivery or repair time
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On time camera delivery 
           
On time camera repair 
           
 
3. Please score our pre-sales services
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Responsiveness to questions  
           
Quality of (technical) responses
           
 
4. Please score our after-sales services
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Responsiveness to questions  
           
Quality of (technical) responses
           
 
5. Please score our commercial services
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Responsiveness to questions
           
Price level of products
           
 
6. Overall quotation
  5 = very good; 1 = not satisfied at all
 
General comments
 

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